Although the people in the store were pleasant, I shipped three large boxes moving my son home from college. When I received them, the UPS driver was not able to move them out of his truck without taping the boxes. They were wide open from top to bottom with things falling out. The driver stated that he would mark the shipment damaged and would not let me sign for the shipment. The driver lied about marking the shipment damaged. Try to file a claim with UPS is a waste of time. I will never use them again.