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| - It's funny, I don't shop here often. Maybe once or twice a year. I have shopped off Rue St. Catherine in Montreal, and other locations in Canada infrequently, and always had pleasant service. Google reviews wouldn't show my below comments so I am posting them here. Because of that I just gave them a one there. Here I will give them a two because of the excellent service from the Accessories Manager.
So I have recently found myself in a new job position and needed clothing for work. I went to a variety of stores looking for business attire since it has been a while since I have needed it. On May 2nd, I went into the store to look at the selection of mens shirts. It didn't take long before I was approached by a sales man in glasses and asked, "Is there something I can help you find?"
He looked about my age, was good looking, and seemed like he would be helpful. He asked me what I was looking for. So I informed him that I was looking for mens dress shirts in a solid color. He then replied, "If I can be forward with you, it might be hard for you to find that since that is not in style right now." He then scowled and kept talking.
I thought to myself, "Oh, so what you're telling me is that the one thing I am shopping for is out of style. So in other words I am out of style."
I let him ramble on for a few minutes before I flat out told him that I disagreed. I happen to own a Tom Ford dress shirt in solid black, it might be a few years old, but it is not out of style. And for the record, I am more then sure that Tom Ford's and many other designers 2017 releases had solid colors amongst all the mini sailboat and farm animal patterns you can buy at Simons. Nothing against farm animals.
I told him that solid patterns were part of the dress code at my new employer and needed to ensure that patterns on my shirts were kept to a minimum. So I informed him that I disagreed with him. I flat out told him that I find him pretentious and would like someone else to help me.
Luckily, the Jeanette the accessories manager overheard me and came to my rescue. She was helpful and professional. She was friendly and courteous and everything you expect someone to be. She helped me purchase a BOSS slimfit dress shirt with very minimal "windowpane?" check stitching for $262. She saved the day. And I would rate this store a 5 based on my experience with her, but I think that a point needs to be made. When you are shopping for luxury goods, or even just regular goods, you need to be treated with a friendly attitude. It doesn't have to be over the top or fake, just civil. I didn't ask for advice. When you are only being paid twenty something dollars an hour, it doesn't give you the right to be snobby. If you want to be a pretentious artist, go to design school and join the crowd. When you actually design something and create your own brand, then you can come at me with your attitude if that's what you still want to do.
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