It was a long wait, but it was well worth it because the ladies acknowledge the customers and mentioned that there was going to be a wait before signing in (and would also give a rough estimate of how long it would take). When it was finally my turn, I showed a picture of how I wanted my hair to look like. Morgan did such an excellent job on explaining to me exactly how it would look like on me and to why it looks a certain way on the picture. Because of this, it really made me think about the style I chose and I'm very glad she explained to me in detail how it would look like before cutting my hair off. So instead, without any pictures for reference, I asked about another cut and she showed me how she would be doing it. You can tell that she takes her time to perfect her work and does not rush at all, unlike some other stylists. She definitely knows what she's doing and I would highly recommend having her cut hair. $15 for a haircut isn't bad. I chopped off A LOT of hair.