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  • I was using this salon for over an year now and my go to person used to be Desiree, but she moved out of state and I continue to come here and work with the other ladies. I worked with Lisa and it all went smooth, and eventually I started working with Jill. Jill is a nice lady, she's polite and very chill but I feel I've had a harder time achieving what I wanted when working with her, still I kept on coming and trying...today, however, I decided I won't come back after today's visit. I have big things happening next week and couldn't just have my hair like it was by the end of my appointment, and this was something I told Jill in the beginning. I have pictures which I'm uploading with this review of my hair before my coloring today, after my coloring and, after a second coloring done someplace else. Speaking of the color, I have a light pink hair which was hard to achieve and the color wasn't achieved by Jill, instead by me washing my hair in warm water to fade the color she applied and using a colorwash to try and "fix" it. Today honestly my hair looked horrendous and this time - differently from the previous times- I voiced my feelings and to my surprise Jill wasn't so friendly and responded with "you'll have to trust me if you want me to continue doing your hair". I felt embarrassed for not liking the horrible result from today and I felt I just wanted to leave and not come back. How rude. On top of having complete different color roots that didn't even blend with the rest of my hair; I had yellow patches on my head AND never had my color refreshed like I initially requested (according to her because her color was too light and not even "touching" my hair). My husband tried to say something about the color and how the roots looked extremely different from the rest and him too was shut down. We paid $95 dollars that I truly feel she didn't deserve and shouldn't have charged considering the horrible work done. I left extremely upset and not only because my hair looked horrible but because of how she handled the situation. I'm pretty sure I won't come back here and will stop recommending to friends or people interested in fashion colors.
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