Oh how the mighty have fallen! I've been on the west coast for three years now, was really looking forward to going back to Steak 'n Shake. What a mistake, the quality of the meat wasn't the same and it was burnt. How do you burn a thin patty? I love In 'n Out, but it's not that Steak 'n Shake in it's prime couldn't compete rather they've gone way downhill. I'll give it another try in the future, but what a disappointment.