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| - This pains me to give mixteca one star since I love their food and have frequented this place for many years and recommend it to friends verbally all the time but never again.
My mother just called me extremely upset, (I told her to go here to grab dinner) let me know that after she had been waiting literally 45 minutes in the drive through line with my 12 year old niece for a quesadilla she got to the window and wanted to complain. She truly wanted to get out of line but that wasn't an option with other cars behind her, she was locked in. The owner didn't care about her complaint or the wait, she asked for his contact info and he said he didn't need to give her anything, he's owned the place 28 years, my mother asked for chips, the lady at the window said she would get my mom some and he told the woman not to give her any chips.
That's a small business owner?! Wtf? Him treating one customer like they don't matter is not right. How disrespectful. Sorry your kitchen is running slow, be a true business owner and send a staff member out to each car, apologize, offer free chips just like you do inside. Do something. It cost you nothing and goes along way. Now, instead of promoting this small business, I will tell everyone I know about the shithead owner that disrespected my senior citizen mother with her granddaughter in the car after they waited 45 minutes in his drive through.
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