So ,it's been a bit since my last review. I've had a constant person cutting my hair Dani. It's been great no complaints for two years. Unfortunately she's no longer a constant as she has moved on to bigger and better things. I made an appointment for a haircut 9:30 and I showed up 2 minutes early. There was a walk in that came in just ahead of me and he was taken back for a hair cut I wasn't even acknowledged!!! I walked out, and will never return I headed to another shop, and I will see how it goes at least they said hi when I walked in great start! I'm giving two stars only because the person called, however 45 minutes later I guess better late than never!! Perhaps good customer service is a dying thing, but it's the most important thing when you're in the people business it's how business grows novel concept I know?!!