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  • I recently moved to LV from the LA area so naturally I needed to find a mechanic. Based on YELP I narrowed down my choices and ultimately decided on Ted Weins because of its proximity to the shopping center(silly, I know). Nearing 100k miles I knew the spark plugs on my Expedition would need to be changed soon. Sure enough after a couple trips back and forth from LV/CA the engine light comes on! Auto Zone diagnosed the problem for free! It was a misfire on #5(i have a V8). So there I go to Ted Weins to get it fixed! They wanted $100 just to diagnose but would use this towards work done if I did it with them! I agreed, but only replaced one plug bcuz they quoted me $1100 to replace ALL 8!!!! I leave happy and sure enough the engine light comes on again! Auto Zone diagnosed it for free again and now its a misfire on #6! So I go to Ted Weins about 3pm to get the work done but they want to charge another $100 to diagnose it! A short time later I get a call and confirm what I already knew, a misfire on #6! But, they tell me it's late and they can't finish before closing time(which they should of said b4 the diagnosis). So I leave without paying the $100 with a promise to return, hence the reason they didn't charge me the $100 for the work they couldn't do that day anyway. The next couple days the weathers horrible and I don't return. Then I get a self induced illness(hang over). I finally return to a not so pleased salesman who says he's on the hook for the $100 he "should of charged me." So I agree to have #6 replaced but NOW the work comes with a disclaimer of the plugs are VERY sensitive and need to be replaced when car is cool to avoid any breaks otherwise it cost an extra $100(coincidentally the same amount I supposedly owe them for a diagnosis on work they couldn't do). So I leave the truck, go to the shopping center and wouldn't you know I get a call saying "sorry, have to pay the extra $100, it broke while being replaced." Not being one to complain(like now) I paid and left...... Fast FWD to present and I'm in LA. I go to Auto Zone again and buy 6 spark plugs(for cheap) for the remaining ones that need to be replaced! I use YELP to find a place in LA(granted its a gas station in East LA) and the guy tells me $65 bucks to replace the remaining 6!!!!!!!!!!!!! Of course I take the chance and return a few hours later to a perfectly working car! I ask the guy did any of them break when u took them out. And in his best Splanglish accent he replies, "Na, ju just needs to no(know) what ger(your) doing."......... Happy with my car now but definitely looking for a new mechanic in LV!!!!!!! The honorable thing to do at Ted Weins would of been I'm sorry I should of charged you the $100 and gave you the credit when u returned and my boss got mad; and not "let me find a way to get that $100 back."
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