My family and I frequent this place for gatherings - birthdays and other celebrations - it's been a norm for the past few years. The place has always been very reasonable with its quality and service. However, management has definitely changed. Portions shrunk. Service terrible. Truly disappointing.
Being a regular we forgave the 10 minute delay to be seated with our reservation and the lack of tea service. However, we noticed that the portion of roasted duck was smaller than usual; and the distribution of the flour wraps likewise. There used to be six cylindrical bamboo steamers per order. It was cut down to three this time.
As the dishes arrived, we noticed everything seemed downsized. The second serving of roasted duck (which is usually the one with lettuce) was not specified on the menu as being something that required an extra charge/order. Instead, we got a dish of a handful of duck pieces with more bean sprouts. It looked half eaten. Never before had we had this issue.
The final straw was perhaps the fried noodle dish, pictured here. We saw the dish placed on the table and it looked like a deflated, leftover plate of noodles. When the waiter finally came to our call, he could not hide the evident and obvious portion issue. He said he would give us another serving of the noodles (guilty perhaps?). And indeed, he LITERALLY gave us another serving of plain fried noodles.
In the end, I don't think I will return to this business. The interior decor has always been one point of interest to visit it. But with the food and service as such, I'd take my family out to better Chinese restaurants in town.