This Macy's is getting one star. It's not for the store which is beautiful. It's not for the merchandise, which is a great selection. It's for the horribly rude staff members. First we went to the men's department and we're trying to buy something and the salesman answered the phone and proceeded to discuss suits with the person on the phone. Do you have to wait on the customer who is there before taking the phone call? I say yes especially with something as detailed as suits! On we moved to the ladies department and we got a woman who had the flu! She actually said out loud "I have the flu. I shouldn't even be here". Then go the hell home! I tried to look around for someone else to wait on us but there was no one as is usual for Macy's. They never have enough staff! Needless to say I won't be returning to this Macy's! And I'm fighting off a cold!