The ambiance is lovely - 1930s glam inspired with white marble and gold accents Reminds me of Pasadena.
My team and I went here for lunch. We each ordered a sandwich and a pastry. I got the pulled chicken sandwich and it left much to be desired. I asked the kitchen for some aioli to add to my very dry sandwich. They said that they had run out of aioli and offered me mayo. For a $8-$10 price tag per sandwich, diners should not be required to additionally season in any way or use Hellman's. Although the manager was apologetic, no additional measures were taken to make our experience more enjoyable.
We also watched a chef struggle to make a medium rare burger. We watched it get overcooked twice, wherein it was devoid of all juice.
I may return here for the ambiance with clients, but there are many neighboring venues that have great food AND great service. Their competition is fierce. I hope Ricarda's improves its CRM. It really is a beautiful venue.