I'm updating my review from a 3-star to a 1-star review after my experience at Dazzling Cafe, Markham location. My friends and I had the worst dinner experience here.
My friends and I came here for dinner - all my friends got their meals except for one of my friends and I. Turns out our meals were missed by the servers, that's fine - we waited for our food, thinking they would follow up with the kitchen about the missed orders.
We think the server forgot to re-enter our meals again because it took a total of 1.5 hours for us to get our meals when we saw so many meals for other tables come out during this time period. We had to follow up with them 2-3 times before they actually took action on something that they've missed. We were so disappointed!!
The misadventures at Dazzling Cafe doesn't end here... When we got our bills the first time, the server realized she didn't include a drink in our FIRST bill. She came back with the SECOND bill and my boyfriend paid for that, with tips (even though we've waited for such a long time, we decided to pay the tips anyways... I kind of regret this now to be honest lol).
We thought we were done with this but the server came back the THIRD time because apparently she forgot another one of our drinks in the bill. That's when we got even more upset with the service. Not that we were expecting a compensation for this mishap or anything, but at least the manager should be part of this conversation if the server has messed up at least 5 times in one night to speak with us and apologize for this experience? No one owned up to anything in this situation!
I've shared my experience with other friends / foodies and they've all agreed that they've experienced similar situations at the Markham location. We were very disappointed in Dazzling Cafe!! We will not be returning.