First of all, this place isn't as busy as it looks. The staff is beyond slow and doesn't know the Concept of a "fast pace" environment. Every time I got there everyone's short, beyond rude, and doesn't know how to talk to a customer. There was this one time, I order bread sticks. And I said "with the sauce" the kid in the front charged me for for each item and a individual price when it cleaner said in the menu above him 3$ for the crazy bread combo.
They don't know common sense and it seems like that's about the only job that they'll ever get. They need to learn how to work in a working environment ASAP.