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  • Had an appointment to pick up our car at 12:30. Was running late and arrived at 12:50, only to discover a locked door and a sign that said "back at 1:20." While this alone was frustrating, when the guy finally came back at 1:30, he did not apologize and was extremely rude. He said, "I'm the only guy working here and I had to take the car to get washed, there was a sign on the door." Wait, you had to take our car to get washed? Turns out, yes it was our car, because he told us to wait a little longer for it to dry before we left. My friend said, "well we would have appreciated a call letting us know you wouldn't be here when we got here," he said, "I don't have time for that, I've got a hundred customers a day." Um, this place is tiny and he's got a max of 10 parking spaces out back.
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