My step dad takes all of our families cars here, and now that I'm responsible for my own car I take mine here too. They are always straightforward and honest. Kevin is the guy upfront and always remembers me and makes conversation.
Whenever I have to get something expensive done he always explains things to me in a way that even I can understand! And will even get out tools or actually show me the problem. I don't know much about cars so I always call my step dad to ask him what I should do. Kevin always ends up on the phone with him, discussing what would be best for me or making small talk.
I feel comfortable and when talking to other realize how inexpensive they are. The services always seem pretty fast too. If you have any other questions or need a service done they don't offer like body work, Kevin can refer you to someone he trusts and knows would do a great job.
I would highly recommend them to anyone in need of an auto shop.