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  • Had the absolute WORST experience here. Only went because out of town family wanted to check it out... We waited an hour and a half for a table outside in the cold. Service was terrible. Started off by announcing a $25/per person minimum order- and said that if you ordered less than that you would be charged a fee. I thought this was ridiculous as one of our older family members did not want to eat but the waitress said she would charge her $25 no matter what. I ordered the nachos (super mediocre at best), the crab and artichoke dip (which tasted spoiled and almost made me sick) and the original frozen hot chocolate (which was good, but not worth the price... Max brenner has much better chocolate drinks). When my server finally returned, I immediately sent back my rancid dip, and she offered a replacement entree, so I ordered a hot dog thinking it would come out quickly. After 30 min I still had not received my food, at which point everyone was done eating even their dessert! The waitress again never followed up, so I asked for them to cancel my food completely. We waited another 15 minutes for the check to discover we were slapped with an auto gratuity (which she did NOT mention) despite the menu clearly saying there are NO AUTOGRATs. I asked for the manager and gave her the rundown on our disastrous meal. She offered to discount the bill, but then returned the bill to me with no discount. Another 20 min ordeal and she have us 20%.... Hardly worth it. I would NEVER advise anyone to go here and will not go back ever again. If I could leave negative stars I would.
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