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  • I felt the need to update my review, as after multiple times of using their services now for when we travel, I have always received excellent service from this place. Yet again, we had to book the pups for another out of town trip. I find the staff friendly and well humored, and they seem to care both about my dogs and in answering my questions that my dogs are okay and attended to. I've brought my own food every time, and the staff has always been perfectly fine with me bringing treats, pills, toys, blankets, etc. I think one of my dogs got a little bit of kennel cough from this last trip, but overall, she's fine and happy to be home. I feel bad for this place due to the "horror stories" that other reviews have apparently experienced here, resulting in some pretty harsh reviews. Certainly, I can't be the only person in Vegas who has had positive experiences here. I mean, I keep bringing my dogs back, and I love my dogs, so obviously I'm not going to willingly put them in a poor environment. My dogs aren't coming home covered with huge gashes or feces, and only twice have they had a cold, under colder weather conditions. They do have heaters for the dogs and close them off from the wind, though, so it's not like they are left out in the freezing elements overnight. It's a loud place with a lot of barking dogs. It's more than what my dogs are used to at home, but I can't bring my pups on my travels, so it's either this or don't go anywhere. The rates went up a little bit, but it's still personally reasonable. Four times in, they still treat my dogs well. I'll keep returning as long as I get the same service that I have grown used to. At this point, they've well earned my continued business.
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