I called on a Sunday morning to schedule an appointment for sometime this week. I my surprise I was told someone could be out here today between 12-3 at NO ADDITIONAL weekend charge!!! And they do free estimates!!! The technician arrived at 12:30 and spend a good hour looking at everything and assessing the situation. He then showed me exactly what was wrong and wrote up an estimate that itemized charges so I could see exactly what I was being charged. The work is being completed right now and this is one less thing on my list for the week. Thank you !!!!!