My favorite sub shop! The taste cannot be beat, nor the friendly staff. I didn't give them a 5 because it takes awhile for them to make these tasty subs AND I find it difficult to know where to stand in line. When I stand straight in front of the counter (with my back to the soda machine) people coming in from along the counter cut in front of me. When I stand along the counter, invariably people walk around by the soda machine to stand directly in front of the register and cut in front of me. I realize these people are probably just as confused as me but seriously - every time?? I suggest arrows on the floor or something.