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  • On August 17, 2014 at about 2pm, I called Oasis Auto Spa to ask if they could wash my truck completely by hand becuase the moon roof on my Ford F-150 was not sealing completely. The pleasant man on the phone assured me it would be no problem to wash the truck and that I should arrive between 3:30 and 4pm so they could finish before they closed at 5pm. I drove about 20 min from home to Oasis and arrived at 3:30pm, as instructed, and was told they "may not" be able to get to me becuase someone else had taken my place. They suggested I wait because they "should be able to finish the car before me with enough time to also finish my truck." I waited about 30 minutes and at 4pm, the same pleasant man who assured me on the phone they would be able to wash my truck, told me they had to begin closing and would not be able to wash my truck. So I wasted about 90 miniutes of my day and left with a dirty truck. I work in the customer service industry and my clients never leave my office until whatever they need is finished, regardless of my "posted hours". I will never return to Oasis Auto Spa.
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