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  • I usually love going to PTs especially during happy hour, but I had a horrible experience tonight for my girlfriends birthday. There were about 7 of us and we all ordered drinks, food and pool. We were greeted immediately as we walked in but after that was terrible service. I ordered 2 beers and pool, that were given to us right away and then a pizza. We went over by the pool table and the guy told us we will bring out the pizza in about 5-10 min. Well, 15 min. Went by and everyone around us had got there nachos, chili fries and pizza. I went back up to the counter and stood there as the bartender joked and served all the "regulars" as he walked by multiple times and he finally asked me if I needed something. I said ya I ordered a pizza and haven't got it yet, his response oh you ordered a pizza and I said yes I even asked what type of pizzas they have. He said ok we will have it right out in about 5-10 min. Later. All of our other friends had left by this time about 20 min. Later he comes out with our pizza not in a box and I said could I get that to go please? He walked away and mumbled under his breath "are you fu**ing kidding me?" He brought it back out in a Togo box and we went to go grab my card at the bar and they didn't take anything off or discount anything for the inconvenience nor did they apologize, which would have been sufficient enough to get a tip. I won't be going back to this location..... horrible service
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