Horrible service. Let me start by saying Deanna and the Parts Sales staff were all great, but that was the extent of it.
Came in for a State/Emissions Inspection this morning and when I arrived I mentioned that my headlights went out this week. I went over to the Parts desk, purchased a set of lights, and instead of paying to have them installed, I asked if I could take the 5 minutes and put them in myself. I was told no problem and directed to do so in the drive-in bay.
I popped the trunk and 1 minute later finished the left light and was asked by a service tech. to pull my truck forward to the bay. No problem. I closed the hood and pulled it forward. Started on my second light and in the matter of 2 minutes had 3 different service techs come up to me, ask what I was doing, and ask if I was having service done. Each got more aggressive and more rude to the point of the third one where I was told to "get out of the way."
I finished the light in those two minutes, closed the hood, and preceded to tell Deanna that I won't be having my Inspection done there afterall when I was flat out insulted by a tech. who stated "I was told from the start to not do that in here." and followed up with a condescending "Thanks, BYE!" as he drove off. Deanna seemed apologetic and nothing was her fault, but I have never been treated like that before.
I will not be going back.