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| - I used to go to this Dilly's Deli every week when I used to live in the area, never had a customer service issue, and enjoyed the sandwiches and soups, but my last visit there wasn't so pleasant.
I went on a slow afternoon during a weekday a few weeks ago and there were two employees working at the time, I was the only customer in the deli. I approached the menu board to decide what items to order for my family, and the female employee behind the register immediately asked me what I'd like to order. I told her I didn't know yet, and her demeanor quickly changed, and she let out an exasperated breath. I passed it off, but when I was ready to order I asked her a simple question about the combo, and she got annoyed and was rushing me to finish my order. I was so irritated that I didn't even order my meal. I paid for the items I did order and not once did she smile or say thank you. I felt like I had ruined her down-time at work since no other customer was in the deli except me. Whatever her deal was, her attitude towards me was uncalled for and I will never go back.
As I got my items to-go, I asked her for her name, it was Lexie. She was a young brunette with a major chip on her shoulder. If you go into this deli I hope you get better service.
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