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  • No wonder my husband never brings us here. Never again. I swear. I'll eat cereal at home instead. If I were allowed to give zero stars, I would. The hostess couldn't find a clean table at which to seat us. That should have been the first clue that we were in trouble. I passed by the salad bar on my way to our table. They were out of just about everything. Guess I won't order salad bar. Second clue. The man at the table next to us was complaining to a manager about waiting. Third clue. Add to this the fact that the kids at the booth behind us were screaming and telling their parents to shut up. Par for the course at an establishment of this caliber. It took 15 minutes for our waitress to even appear. We finally got our drinks after 29 minutes at the table. She brought a few of the accessories- cole slaw, some dinner rolls. She walked away with my iced tea though. And we still had no silverware. That took another 10 minutes. 40 minutes into my Eat n Park experience and the two tables on my right are still dirty, as is the floor. (See picture) My son said his chocolate milkshake was pretty good despite the fact that they screwed up and brought it with whipped cream and a cherry after I specifically requested that they leave those off. 43 minutes and counting. No food yet. Our server, Lori, just explained something about putting a big tickets for another group through before ours. Whatever. Thanks for trying to make your problems mine. They just bussed and cleaned the 2 dirty tables next to me. Not the floor though. Used napkins and straw wrappers and fries and all. 48 minutes. No food. And we're all out of drinks. Food arrived after 50 minutes at the table. It was just ok. My Nantucket cod looked like it had been baking under the warmer for a while. (See picture) It was pretty tasty, I will admit. They forgot my mother's garlic bread. 59 minutes in, the waitress reappeared with one drink refill but none for the rest of our table. We asked about the garlic bread. Hmm. She was surprised we didnt have it and blamed it on the kitchen (but they aren't the ones who bring out our meals....) 1 HR and 13 minutes. The waitress brought our check and the missing garlic bread. I just realized that she never brought my son his french fries at all. She was nice enough to bring my 2 kids free Smiley cookies even though they are too old for the kids menu. At the register, I asked to speak to the manager. He apologized up and down. I told him that this was the worst Eat n Park experience I've ever had. I'm not one to complain but I work in a service industry and this was just horrible on every account. He discounted our bill by half. Not completely acceptable but whatever. He tried to tell me that they never get this busy. I kindly explained that, since there was no line waiting to be seated like there is on weekends and this was not during the actual dinner rush (it's 8:10pm) I doubt that what he's saying is true and he needs to get a grip and have a serious conversation with his staff, especially Lori the air headed server. Tonight was the last time I will ever eat at the Robinson Twp Eat n Park.
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