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  • Went back to this Mac Grill on July 28 for late lunch to see how things are going with the chain's new ownership (Joe's Crab shack parent Ignite versus prior Golden Gate venture firm who was frankly disinterested). Spent a lot of time talking to Deonne one of the new managers. She and lead manager Renee are highly experienced and dedicated to turn this location's reputation around. Many (perhaps total) new staff. There is a different (positive) vibe and these managers want to know if something doesn't meet customer's satisfaction. A new district manager for all AZ locations is also arriving soon. Our food was well prepared, large portions, and the service was attentive. Manager was making the rounds, not hiding somewhere. Benefited from a buy one, get one entrĂ©e special and the half price wine promotion. There's a revised menu coming mid-August to improve quality and restore some favorites. I'm told it will be high quality items at affordable prices. So for those who enjoyed eating here in years past, but became disappointed since 2008, it's time to give it another try. But if something isn't to your liking, find the manager and speak up right then and there.
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