Ok so I'm only giving 2 stars because I found great designer boots and the cashier was so nice. Omg I found some beautiful givenchy and fendi boots for half the retail price. I can't believe I found these. I saw them on the way out. So glad I saw them. What Bothered me was the customer service I received.
I was waiting on my shoes to try them on. They lady helping me was so rude and didn't look like she wanted to be there. She kept asking me do I want them or not? She was looking at me so weird. I didn't get it. I've never experienced that. She must of thought I was just window shopping. But who cares even if I was? I was so friendly and always smile so I don't get her issue. Maybe it was a bad day but I don't care. That's not my problem.
If you choose to work in retail you need to smile and be happy to help customers. Otherwise stay your ass at home or find another job. My sister was with me and she also picked up on her attitude. She asked me "what is her problem?!"
I almost asked her what is her problem but I let it go because I was so happy for my great shoe finds. And I try not to let anything upset me. She seemed like she didn't want to get the other shoe for me to try on both. I had to ask twice. I said "I'll like to walk with them on if you don't mind". I asked for another pair and she said we don't have your size but I have a feeling she was lying. She was over it. I only asked for two pairs it's not like I took up a lot of her time. She took my other boots to the front without me trying them on. I asked to try those on too because I can't buy shoe without wearing them first. She sucked her teeth and went to go get them. I got them both but only because I loved them; otherwise I would have walked out of there and never come back. She needs to find a new job or maybe work in the back so she is away from customers.
The cashier was so sweet though. She made up for it. I was about to ask for a manager. I can only assume she has other complaints. Disgusting behavior. I wish I got her name so I could add it to this review. She was petite and light skinned. She was most likely from New York. I heard an accent(I'm also from NY). Matter fact if I go back later this week I'll see if she working. I'll get her name and speak with management.
But anyway I love this outlet mall and location. Been here a few times since they opened. Beautiful location. Excellent addition to Charlotte shopping malls. Great quality pieces for a good deal. Not cheap but well worth it.