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| - This place sucks on all levels.
The Wait. ALWAYS ALWAYS under staffed, they have one person running between the counter and the drive thru, and typically only one or two bankers to assist you. There is always a line. Plan on wasting no less then 15 minutes of you life if you walk in here. And there is always one girl sitting at the desk off to the left when you walk in that seems oblivious to everything around her.
The staff seems to be always changing the only person that seems to stay at this place is the manager and they are never very helpful if you have a problem with fees or anything for that matter. I feel like they treat you like your a second class citizen if you don't have a million dollars in your bank account with them. This branch can never help me, even thou they are closer to me now, then my old branch because I didn't open my account at this branch I have to handle most disputes at the branch I opened my account at. Ridiculous policy in general.
To get in and out of this place is a nightmare, the parking lots bad. Not very many open spots and they are narrow if you drive a truck prepare to be dinged.
It took them forever to actually get an ATM that does cash deposits, which are suppose to hit your account instantaneously...they don't.
I had a Safety Deposit box here at one time, huge hassle, like $48 a year. Ridiculous, and due to the fact they are always under staffed, always took forever to get to it, someone isn't available or don't know what they are doing or don't have the key. Removed it after the first year.
Service at this location is so bad, that I recently opened an account at Desert Schools, if I didn't have so many things linked to my accounts at US bank, I would have closed it down a long time ago. Worst bank ever.
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