Ok. First things first, this is the location near my friends apartment and I go to Starbucks almost everyday. I walk in to the lobby the first day and I ordered a breakfast sandwich(and somehow they gave me a lemon loaf cake which they were annoyed to exchange even though I had my receipt in hand), and I also ordered a iced white mocha. The girl on the register was obviously new and confused and it took her a really long time to get everything in the system and the manager on duty was obviously annoyed with her asking for help. The second time I went to this location I used the drive thru thinking it would be better, my friend got a black coffee and I got an iced coffee figuring this order was a lot harder to mess up....WRONG. My iced coffee didn't have WM sweetener like I asked it had classic syrup and cream instead. And to make matters worse... I am an employee of Starbucks. I gave the girl my employee numbers and she said "wow you are a dinosaur" UMM THANKS?! It has the potential to be a good location but far from it now.