I came in last weekend, long overdue for a trim. My boyfriend has been here several times and always has a pleasant experience-I know this place sees a lot of male clientele however a girl I follow on YouTube whose hair I adore goes to another Floyd's location so I made an assumption that they'd do just as good of a job on women's cuts.
I went in for a trim and to get bangs. I asked for half moon bangs. As the stylist started trimming my hair, she looked concerned (or maybe it was a concentrated look? Who knows). I brought up my hair color which I know isn't that perfect looking at the moment but that wasn't it. Apparently my hair had been over texturized the last time I got it cut so it looked like I had a lot of split ends. Fair enough, I was happy that was brought to my attention. However, when it came to my bangs, she was uncomfortable doing what I asked for which was half moon bangs. She had her boss do them. I had indicated that I wanted them longish. What I got was way shorter than what was requested, and when I went home I noticed that my bangs were not cut all the way across my forehead-when the stylist finished my bangs she had arranged my layers so that it covered that area (which is why I didn't notice it at first). I didn't say anything about the shortness because honestly, what's the point? That can't be fixed. Thankfully hair grows.. The rest of my hair looks fine and I really appreciated the stylist's suggestion about different products to use to improve the quality of my hair.
I'm on the fence about whether I'd go back-however I would recommend them if you're a guy. My boyfriend always gets great haircuts from Floyd's.