As I write this review, it's been almost three months since I was supposed to have my splints that cost $1200 done and have not heard from anyone at this office. I usually go to the Scottsdale location but had to come here for several visits to see a TMJ specialist.
During my first visit, I scheduled an appointment to see the doctor for the pain I was having. I show up only to be informed that the doctor wasn't present and that he wanted a referral from my primary dentist before he saw me. They even called the other office and asked for one but insisted on having me get a signature from my dentist. I literally had to drive to South Scottsdale, spend a minute at their office to have a piece of paper signed and then drive all the way back which could have been resolved in my mind with a phone call, fax, or email.
I finally got to see the doctor in October and was told that I needed splints to help with the pain. The splints were ordered and set to be done in mid November. Since then, I've called and left multiple voicemail messages for the TMJ office, general office, and even for the office manager and keep getting told to leave even more messages or contact someone else. This is ridiculous and simply put negligence on their behalf. I refuse to step back in this office after a decade of being a patient! Read the reviews and you will see that you will be better off being treated somewhere else!