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  • The service here is awful they are just out to take your money. While I was visiting with the doctor he gave me the option of trying the contacts with the progressives or without. I opted to try the progressives. They didn't have samples so I just bought a 6 month supply in case I didn't like them. I even said that to the lady that was helping me with my order. It turns out I didn't like them because they did nothing to correct my vision for distance. When I went in to order a new set I was told that I had to order the one with the progressives because that is what was on the prescription and nothing else could be ordered. I asked how to go about changing that because the prescription was not treating my issue. I was told that I had to have another exam. I told the lady that I am not due for another exam for a while and didn't think it fair that I have to pay for another exam just to get my prescription changed to treat my condition. If I was taking some kind of oral medication and it was not helping to make me better all I would need to is call the doctor's office, let them know what was going on and they would modify the prescription and call it into the pharmacy. I am not sure why a doctor can't just look over the information in my files and rewrite the prescription so that my condition can be corrected properly. After doing some research on contacts and progressives, apparently, "a side effect", is that correcting distance is compromised. My only options should not be to either pay for an exam and then also pay for the cost of the prescription or pay for a prescription that will not help my condition.
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