I have a 2007 Ford Escape Hybrid, and was having trouble with hesitation after stopping. I tookit to 2 Ford dealers, and was told it would be a week till someone could look at it. ... I went in and saw Roger... He had it fixed in less than 24 hours, which allowed me to go on a vacation on time... Thanks Roger... This Ted Wiens is also a hybrid specialist... You guys were awesome. Mark A.