It's a mixed bag here, sometimes the service is exceptional and sometimes not so good. I'm pretty dissapointed with my first purchase of a handgun as it is brand new and constantly jambs. I've been told everything from it seems to have a gritty slide to it needs to be broken in. But no help on rectifing the situation. Avoid the weekends here as getting a lane is almost impossible. The weekdays you might be the only one using the range. I did get my PAL here and the course staff were very helpful and the material seemed top notch. I'll think twice before purchasing a gun here again as I paid a premium for the firearm with no observable benefit.