I've had more than 20+ smoothies here. So when my husband brought me the avocolada it didn't taste right. I called the store to let them know it wasn't made right I was told "well you can bring it in as evidence and we can make you a new one" not one I'm sorry for the inconvenience etc. this place is about 5 miles away and I can't just drop what I'm doing to go back and get a new one. What I would have liked the outcome to be was: since you experienced a bad smoothie we would be happy to remake it when can you come back? Normally it's more of a lighter color and creamier. Hopefully when my husbands takes it back it's made correctly.
Instead I hear....bring it back as evidence so we now your not lying.