My garage door was acting up Saturday at 10pm when I got home. I called the 24 hour number and got scheduled for Sunday at 10 for the service. In the morning I received a call informing me that the technician is on its way to my house. Eli arrived within 30 minutes. He quickly checked for the issue and advice me on the work needed and the price. I previously had another company fixing my door, but I came to find out they overcharged me, and since the quote Eli gave me was very fair, I decided to ditch the other company and have Eli fix the problem. He is very professional and courteous. Explained details about what he needed to do and went over a few details for future references. I appreciate the fact, that he went beyond just doing his job, he also educated me on the small details I should know about my garage door and how it should work. Thansk Eli!