This place would be a five for me if they had a different phone answering system. You have to call them, leave a voicemail and they will return the call a day or so later to schedule appointment.
My side to it is sometimes I get a day off and decide to get my dogs groomed last minute which doesn't work for them and Iv missed there return phone calls and have a hard time scheduling.
They do answer in the morning sometimes which is a little better.
I will keep going threw the run around with them because they are amazing. Best groomers I have ever been to and very reasonable.