I'm a snob when it comes to restaurant service. I expect good service and tip accordingly. The service did not disappoint. The food, however, needs some major revamping. I had a half a rack of their supposedly award winning baby back ribs. The meat was dry and had absolutely no flavor. The two sides I ordered were the fried okra and the mac and cheese. The mac and cheese looked and tasted like it came out of a Kraft Mac and Cheese box. Also had the three item sampler: onion straws, fried pickles, and burnt ends. I kid you not, there was literally a puddle of oil under the wax paper in the basket that held the appetizers. TGIF's baby back ribs are much more flavorful and their meat is much more savory. Will definitely not be returning to this place. Plus one star for the service experienced.