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  • First time here was also the last time. I came here for lunch to meet up with my Aunts on a Monday afternoon. The place was pretty packed, but they seemed to be staffed pretty well, however...you wouldn't know that with the service we received. 12:00 (noon) - I walked in and found where my Aunts were sitting. Sat down, was greeted by the waitress immediately and ordered my drink. 12:15 - ordered my $8 mini burger plate with fries. 12:30 - tables around us finished eating and new customers sat down, then ordered. 12:45 - new customers received their food...we were still waiting for ours... 1:00pm - after several apologies from the waitress, and several trips she took to the kitchen to find out where the hell our food was, we ended up deciding to take the meal to go. 1:15pm - we finally got our meal, to go. Thankfully the waitress said the bill was on them, and apologized for the unusual wait. The only reason I'm giving this place 2 stars, and not 1, is because the bill was taken care of and we didn't have to pay for an hour long wait with no food. Also, I was tweeting about the service, and the @chilis twitter account wanted details, and tried to help during the last 10-15 minutes there. Oh, the food was decent. It's what you would expect from any other Chili's.
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