If you want Swiss Chalet & you're in this area of Downsview, DON'T come here. Go to the Dufferin- Lawrence location, the customer service there is much better, I'm serious! We have had it dealing with Keele-Wilson, they don't care at all about customers. We have been there in person & had delivery, the delivery is the worst ever. Today we ordered chicken pot pie, caesar salad, Pepsi Next (cause they offered it online & we wanted to try it), 1/4 chicken dinner & baked potato. The chicken pot pie arrived broken into pieces & lukewarm : ( The caesar salad was tasteless & bland. They sent regular Pepsi instead of Diet Pepsi, didn't even phone and ask us what we wanted! To top it off, we weren't even able to speak to to a CSR and complain. The only phone number on the the receipt is for an automated customer service survey! Swiss Chalet you suck!