Whenever I book an appointment here I get booked with one person and then I show up and get another person. Very inconsistent in service. I get they are students but many times I have come in for a haircut and the student seems disinterested, not keen on making the client happy. The educators in the past were good, but recently they don't even listen to the client either ( which shocks me because your the teacher and should set a good example for your students). I saw other students bring coffee and tea for the customers but never offered me. Student coloured my hair and didn't even care that she got hair colour all over my forehead and ears (took days to wash out) got a uneven haircut (had to go back to get it fixed, and the educator was a bit rude about it. I wanted to tell her that well how would you feel walking around with this haircut woman!) Head massages are not the best. There is a lot of competition out there with hair salons, I get these are students and I want to support that but Aveda Institute Calgary has to up their game and improve. Buyer beware with this place.