Being a holiday I called around 3. Asked if they were open. They said yes. Gentleman asked when I would be coming in. Said around 6 for 4 people. He said no problem and would see us then. I already knew they didn't take reservations but from conversation didn't think it was going to be that busy. Walked in at 6 and the place was packed. Was greeted by a wonderful host who apologized and said there was no room for us to be seated. Mentioned that I called and he said that many people said the same thing and a meeting with management is needed. UM yes!!!! Or they need to start taking reservations. Place was cute but small. Decided to do take out... but wait was very long. They obviously still have some work to do. Food was great. Staff was friendly. Kitchen time and organization still needs some work. Will try it again, but not right away.