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  • I will never recommend this school to anyone! The price might not be that expensive compared to other schools but the quality is not good either. You need to think carefully before deciding you want to be enrolled in this school. I was bitterly disappointed by their service. My English level is already advanced (total band 7.5 on IELTS) but I still need to improve my speaking. I was not sure if they have a right teacher for my level so I consulted the manager first. The consultation lasted for half an hour. Because I talked to them about myself, my expectation, everything, and they still suggested me to take the course(12 hours ESL private lessons), I thought they have the teacher that is suitable for me so I could give it a try. However, the teacher they chose for me was for entry level students. (The teacher was okay for beginners but absolutely not for advanced students) So I decided to withdraw before the class finished. When I was doing the refund, the manager suddenly said "I knew you will withdraw", I was shocked, but the receptionist was laughing besides. I had no idea why his response would be like that? and he said "because you asked so many questions (in the consultation)". It meant he knew he doesn't have the teacher who can teach my level but he still let me take the course so he can earn the administration fee. (They have a refund policy that if you are not satisfied with your first class then you can withdraw but exclude a $25 administration fee which is non-refundable) If he could have just simply apologized, I would not be that disappointed. BUT HE PLAYED TRICKS ON ME, HE KNEW I WILL WITHDRAW BUT STILL LET ME TAKE THE COURSE SO THEY CAN EARN THE ADMINISTRATION FEE. TO THE OWNER/MANAGER: I hope you know that a company's reputation is much more important than a $25 administration fee!!
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