I had the Chicken Parmesan which was huge. It came with pasta and I could barely finish the meal. The prices at this restaurant is reasonable. The service we had was abysmal.
Food - The Chicken Parmesan was okay but not spectacular. The other couple that we dined with loved the food, although they didn't have Chicken Parmesan. My wife didn't think it was the greatest. So to balance out the sample size of diners I'll give this place a 4 for the food.
Service - We had a rookie. Basic mistakes such as giving us a bottled coke and having us pour it into the wine glass. She had trouble taking orders and couldn't explain the menu. On the other hand, the owner was very gracious and was able to explain the menu. I'll give this place a 2 for service.
Ambiance - This is what takes my overall Yelp rating up from 3 to 4 stars. You are not rushed. It's like going to a relative's house and talking for hours after the meal. I believe we were there for 2 1/2 hours. Although the dinning room is small, the tables are adequately spaced out from your fellow diners. So Ambiance is definitely a 5.