I had Puliz pick up two loads from my home in Las Vegas for storage at Puliz, while I moved to Phoenix. When delivered to Phoenix four months later, it was found they lost the second load so it was never delivered. Six months later I received a check for lost shipment at 60 cents a pound. It is eleven months later now, although my delivery charges to Phoenix was for both loads, no refund, next step is small claims court. Find another business for your storage needs.