I was happy with my experience at Fendi. I am very picky about my nails since I have a hard time keeping any artificial nail from lifting and lasting more than a week. When I told the tech this she said that not to worry if there is an issue to come back and she would fix it. She told me exactly what shape and style I needed since I had a lot of issues. The she set to work, she took her time and made sure the nail looked amazing and was not thick. She even pointed me towards a cuter nail polish than I originally picked. They did my little girls nails and toes and was really sweet to her even when she messed up a nail and they had to start over. This is now my spot for nails!