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| - Today I was in a jam, my dad arrives at 8:30pm and I pulled out the super high, super cool air mattress last night only to find out that my 11 year old failed to tell me he managed to break it (last summer) and there is a large hump and it won't keep air. I bought this through Cabelas last year (of course for Dad), so I called customer service to see how long it was under warranty, which turned out to be only 90 days. Therefore, I had to buy a new one, but there was no way I could get to the store in Glendale to pick it up today, but if I ordered/paid for it, I could have family members that could get it and bring it to me...making my life a lot easier! The 800 Customer service told me I had to call the store direct, so I did. I can't give you the details because they bent a few rules, but I have to say they were very accommodating and friendly,..and they completely helped me out of a jam! Plus the store price was $10 less...and I was able to purchase an extended warranty that covers any damage for another year (cha, ching!). Thanks for the awesome customer service 2 days before Christmas!
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