Long story short the customer service sucks there... the 1st time wasn't so bad but yesterday was horrible the guy who did my pedi gave me a weak massage no base coat no topcoat! Then I asked the women to see what type of product they used for the gel nails and she was offended because I told her it wasn't the correct product... she was ranting and raving in her language to her coworkers like I didn't know they were taking about me! not to metion my airbus is chipping ALREADY ! O HOW I HATE POLO NAILS