The food I've had here is pretty good but they have somethings to work out.
The biggest is the ordering process.
You are handed a menu when you walk in and people stand around the line entrance figuring out what they want. Once you know what you want, you can't just order it. You have to walk through a hurried line where seemingly every person on the way asks you what you ordered or if you want what they have to offer. You tell them what you want then at the end of the line, a disorganized pile of prepared dishes sits at the end of the line when you are again asked everything you ordered and expected to remember what the name of your sandwich, salad, or soup was called.
I agree with the other reviewer about how stingy they are. For me it was the "upgrades" that I have an issue with. None of their soups come garnished. Want tortilla strips on your tortilla soup? That's an extra $.69. A Tablespoon of orzo pasta in our tomato soup? $.69 extra per scoop.
All in all, their food is good, but these issues make me go here 1 out of 10 times I think about it. Throw the crazed parking that Camelback Colonade offers and it's just not worth it any more often than once every few months.