This place is not busy tonight and yet the two servers are slow and not attentive as much. We asked for the shrimp tempura roll because we had a coupon for a free one (which they took the coupon). We received an order of shrimp tempura and was charged for it and was not informed until after the bill, and which they did not change it for us. The chicken karaage is a really small order, ours came with 4 pieces and the picture on the menu shows at least 8 pieces. We asked to get the tonkotsu ramen and to take out everything except the meat and egg(noodles and soup included) and our server was confused and rude towards us because he could not figure out the ordering system on the ipad. We asked to add ground pork to our soup and was explained to us (in frustration) that the soup does not come with it. We simply said, we would like to add it because it's on the toppings options. Also, this place is small enough where we can see the bar where they cook. We overheard our server say, "They wanted to remove everything, remove remove remove *grunts*" Food was not all that good either because of the small amount we had of it.
Was not pleased with our experience here.