First time was half off for a Brazilian, great deal! I had Andrea and she was friendly and understanding since it was my first time getting waxed!! (Well, one time I went to Ulta and it HURT and after two strips I was done!) but the wax they use doesn't hurt nearly as bad and it is really bearable. She did a great job easing me into it but also was really quick and knows how to do it well. Also there was NO mention of coming back or a membership or upselling or anything. I really appreciated it and plan on coming back, isn't that the irony? Great place, everyone was friendly!